Sunday, March 29, 2009

Face it! It’s not as fun to do it by yourself…..

What’s funny is the fact that some customers see no value in the expertise of quality space planning capabilities. If I had a nickel for every time I heard, “we won’t need that service….we will do it ourselves.” Well obviously some feel they can do their regular ‘day job’ and devote a token amount of time to planning the layout of an entire office.

Honestly, offices have changed so much in the last 20 years that these customers….the ones that see no value in professional help….will someday be left in the dust. Why? As I explain the process…perhaps the process itself will answer the question.
Develop an interior space “Masterplan”
Before space planning and design of an interior project, someone (or group) must decide the direction or vision of the final interior plan (even before site selection is made). This will aid in the effort of “what type of space are we looking for?” If you don’t know your interior needs…how do you know where to begin?

It is an essential preplanning tool on all projects that range from medium to large scales due to their complexity. The primary purpose of a “Masterplan” is to determine the space, type of furniture, equipment locations in proximity to workers, and special needs of a company for move-in.

This Masterplan acts as a guide during the study and the preparation of space layout and the “type” of commercial space you are looking for. It is also a communication tool between the commercial real estate broker, your senior staff or advisors, your designer, and equally important, your office furniture team.

During the development of the Masterplan program, the furniture “programmer” will solicit detail information from the client about the company’s history, organization, operations, policies, personnel, and group requirements that make-up the company. Much of the programming effort focuses on quantitative calculations using basic unit takeoff that derives from revision of existing space standards from the company or from industry standards. This is why you need a professional.

The final “program book” includes overall space summary for move- in, personnel, and space projections for future, building feasibility analysis, space distribution analysis and planning recommendations for the new space. Programmers can generate additional company space statistics by comparing the types and usage of spaces between the company’s organizational units that are meaningful to identify growth patterns and planning directions. The statistic aims to provide interior space planners with additional information that will influence space layout decisions.

The nature of work is changing rapidly, and the workplace must adapt to keep pace. Technology allows knowledge workers to work anywhere at any time, improving their productivity while enhancing mobility both within and outside the office. In the office, employees can be freed from a static, dedicated space, thanks to technologies such as Voice over IP, wireless phones, and wireless computer networks. This allows them to seamlessly move from workstations to team rooms to private offices to café settings — wherever their work takes them within the office. In addition, these technologies allow employees to be productive when outside of the office setting as well, including at locations such as client sites, home, the local coffee shop, while traveling, etc.

Changes in the nature of work allow office environments to be managed as “on-demand” resources, with rooms and workstations allocated by reservation or on a first-come, first-served basis. The on-demand approach is often part of Workplace Strategy (WS) solutions.

If you are not concerned about the future of your knowledge workers, you soon will be. As baby boomers age out of the workplace there will be a shortage of high-end knowledge workers until the boomer’s echo generation develops the skills needed to replace them. If you are in a people-intensive business of innovating, building relationships or solving problems, the implications for your business are staggering.

What are you doing to improve employee retention?

Successful organizations realize employee retention and talent management are integral to sustaining their leadership and growth in the marketplace. Becoming an “Employer of Choice” by retaining high-caliber employees in today’s labor market should be the highest priority. An effective office environment can help.

…..next let’s discover the importance of Workplace Strategy and how that affects your Masterplan.

No comments: